We have been using Appstar as our payment processor since 2016. We have been very satisfied with their service and rates. Robin Casper, our local sales representative has been great! Very helpful, exceptional customer service.
Kyle did a great job reaching out to me and explaining new processing option. He listened to my concerns and was able to offer solutions and kept me as a loyal happy customer. He is attentive to my email communications. I am very pleased with this experience.
Excellent company to work with. It has been a please having Robert Kim as my representative. Robert is not only courteous but tries to help in any which way he can. For sure, he makes my life so much easier....
Took a cold call from Tim to discuss some credit card payment processing rates and platforms. His confidence and knowledge of his product was unmatched. Everything was thoroughly discussed and forecasted prior to any commitment. We ended up converting our Global Payments processing to the Clover platform via Appstar and could not be happier with the savings and performance. Would highly recommend to other retailers.
Timothy LeBeau is, hands down, the best solutions specialist I have ever worked with. He returns my calls and emails immediately and always resolves any issues I encounter. I have used several credit card processing services through the years and have been most satisfied with Appstar because of the excellent service Timothy has consistently provided.
Sam Chatham did a FANTASTIC job setting my business up with our clover unit and getting us on a better program than we were currently using. He has gone above and beyond the call of duty to make sure everything was submitted correctly and is working properly. Would definitely recommend!
My Father used this company for 5 years. They provided equipment and processing fees at a reasonable rate. They do require 30-day heads up for cancellation so be sure to provide that if you are planning on cancelling. Kind and friendly staff - company is based out of San Diego.
Fantastic company to work with. Saves us a considerable amount of money, plus their system is foolproof. I’ve never had to call customer support or talk to a robot. My rep Sam makes my life so much easier!
Our company has been working with Appstar for a few years now. Rocio Rosales specifically has been our go-to representative any time we've needed assistance. Every time we have needed her she's been responsive and communicative and handles every inquiry with the sense of urgency any business owner appreciates. We've been able to grow our initial business into two separate entities and while that brings on a whole new set of challenges, she's helped ease the process of getting it set up and tailored to its specific need. Her level of service and attentiveness is second to none and truly appreciated.
Timothy and his support team, Rosa the sales agent all did a wonderful job in helping set up my business, the equipment, etc . They are very professional and patience with us. We wish them long term progress and success. Thanks Appstar you are a real star ⭐️
I’ve been with them for seven years and hope for seven more. Easy to reach and deal with and responsive to changing needs. Highly recommend!
It was a very wonderful experience I ever had! Robert was not only helped me through the problem i got but also understood small business owner’s daily challenges. Thank you so much your fast follow-up as well!
Robert has always been extremely helpful and polite every time I call and need help. I'm thankful to be a customer.
Our Company has been dealing with Kyle H. He has been very helpfuland professional. He has answered all my questions to my satisfactionand we enjoy dealing with him. We also find Appstar has very good pricing.Thank-you, The Sanapac Co
Robert and Kyle are awesome! They have both taken their time to review my account and respond to any questions I had in a very patient and thorough manner. I appreciate their time and assistance.Monica
