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Reviews

What Our Customers Are Saying

Freddie B.

The world of credit card processing can be quite daunting. .. but i have to tell you that working with Appstar has made it easy to navigate. I have been processing since i was an independent hair stylist up to now with owning a hair salon - for a total of like 13 years. All of my stylist use Appstar individually to run their business behind the chair. Their rates are competitive but the real reason I have stayed with them is because the quality of customer service. Sergio Panduro and his team are outstanding. Specifically, Robert Kim... he has helped me through some difficult times with processing challenges, especially during the COVID-19 closures.... I can truly say they are the real meaning of a business partner... Thanks a million Sergio, Robert and the rest of Appstar... 🙂

John H.

I've dealt with a few credit card processors in the past few years. Bar none the best. I had to report my last company to the FTC in order to get them to call me back and straighten out my problems. I have no complaints at all with Appstar

The Butchers Block

Just became an Appstar Financial customer. They have assisted me and went over and beyond their duties with answering all of my questions. Highly Recommended!!!

Patricia W.

Appstar has been a very good processing company to work with. They have been honest and easy to work with on all fronts.

Mike G.

We originally were with Appstar and then tried a different company in an effort to save cost. Ended up finding a bunch of hidden fees and terrible customer service with the new company and went back to Appstar after one month. The customer service is awesome at Appstar and they made it easy to come back. I have been extremely happy with Appstar since. I highly recommend Appstar and warn others to be wary of other companies that claim they will save you money.

Christina Y.

I have been with Appstar for over 6 years and this company ALWAYS goes over and beyond! I have personally dealt with salesman Robert Richardson and with Rocio Rosales and both of these employees have gone above to help me and straighten out blunders that I myself created. They are wonderful and I couldn't appreciate them or this company more! Thank you Appstar!

Cesar A.

Ha sido una experiencia muy buena, en el año 2020 abrimos nuestra segunda sucursal y el primer año tuve a Wells Fargo como merchant y estaba pagando demasiado dinero cada mes, hablé con Rocío para comentarle que me estaban cobrando mucho dinero cada mes, ella me ayudó para comparar los porcentajes de Wellsfargo y los de ustedes y definitivamente el porcentaje de App start es más bajo, me ayudó a hacer el cambio con ustedes y estoy muy satisfecho muchas gracias a Rocio por su profesionalismo y compromiso de que tiene para con nosotros siempre al pendiente de nuestra cuenta y en nuestro idioma ! Muchas gracias app star

Eric E.

Just became an Appstar Financial customer. They have assisted me with help and went over and beyond their duties. They answered all my questions and made me feel very comfortable doing business with them. Highly recommended!!!

Elizabeth M.

Appstar Financial is a wonderful business. Harper and Scott Bial are the ones that helped me, and they never stopped working hard to give me the Point of Sale package that I needed. They are simply a top notch company with the most upgraded products and service. Go with them!

Dru M.

I've been a long-time client of Appstar. I highly recommend Appstar credit card processing service specially to a small business owner like me because of their great rate and professional service. A lot of merchants had come to my business to offer me their service, but no one have beaten Appstar rates. Robert Kim was so professional on assisting and answering all my questions. excellent service

Nikki M.

We used Appstar for many years and always had a good experience while using them for our small cabin business. Tech support is available 24/7 and customer support is solid. Thanks Rocio!

Carole P.

Our company has used Appstar services for 10+ years and they have been great to work with. Customer service and tech support are always courteous and efficient with any questions we may have. They strive to make their services work with our business needs to maintain efficiency.

Dennis A.

Always available and extremely helpful in helping our business grow.

Donna B.

We have been extremely pleased with Appstar. We have been with several processing companies that were not good experiences. We have 0 complaints with Appstar. They realize your needs for this service and are very quick to take care of you if you have a problem. Highly recommend this company to any business, large or small.

Celestra Graphix

Easy to work with. Quick and easy. Very accommodating!

Kristen W.

As a business owner, you frequently feel like a firefighter, constantly putting out one fire after another dealing with one situation after another. But I can honestly say choosing Appstar for merchant services was the best decision I ever made. I got the best price available with a guarantee (and a full explanation on how the extremely confusing merchant services charge structure works) and any time I had any issues, Robert Kim and the Appstar team quickly handled it. It was such a relief to have trust that someone would either fix my issue or get me to someone who would. No countless hours waiting on hold. I felt my time and my money was respected. I appreciate everything they do.

Adil A

I have a great experience with App Star financial company. Very good customer service and when you have any issues they Answer your call and help you. Thank you Rocio for all the help you give me you are

Pharaoh's CavePharaoh's Cave
03:13 21 Jul 22
I’ve been with them for seven years and hope for seven more. Easy to reach and deal with and responsive to changing needs. Highly recommend!
Tagyoon KimTagyoon Kim
16:59 06 Jun 22
It was a very wonderful experience I ever had! Robert was not only helped me through the problem i got but also understood small business owner’s daily challenges. Thank you so much your fast follow-up as well!
Misty FrankMisty Frank
16:43 25 May 22
Robert has always been extremely helpful and polite every time I call and need help. I'm thankful to be a customer.
Sandy SanapacSandy Sanapac
14:35 17 May 22
Our Company has been dealing with Kyle H. He has been very helpfuland professional. He has answered all my questions to my satisfactionand we enjoy dealing with him. We also find Appstar has very good pricing.Thank-you, The Sanapac Co
Monica ThurmondMonica Thurmond
20:14 13 May 22
Robert and Kyle are awesome! They have both taken their time to review my account and respond to any questions I had in a very patient and thorough manner. I appreciate their time and assistance.Monica
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