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Yelp

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We love Yelp. We use it when we are selecting a business or a restaurant. However, the Yelp rating system is not perfect and at times it suppresses legitimate reviews from a business profile.

You can still find these reviews on the Yelp site, but you have to click a few more buttons. We have gone to their site and copied these positive reviews that have been filtered and listed them here for your convenience.

I am very pleased with their services

April 11, 2018 by AppStar Office

Yelp review 4-11-18

My business switched to AppStar after an unpleasant experience with another merchant service company.   Our old processor raised our rates every six months with no notice until I was paying close to 10 times the national average for merchant fees. I contacted AppStar and was promised a very low rate with very minimal additional…

Filed Under: Reviews, Yelp

Excellent customer service

February 22, 2018 by AppStar Office

yelp review 2-22-18

Excellent customer service. Very helpful.

Filed Under: Reviews, Yelp

App Star has been great

February 1, 2018 by AppStar Office

Yelp Review 2-1-18

App Star has been great. Particularly Robert has gone above and beyond in helping us in the matter of taking care of a large transaction and making sure the funds are being send to us timely.

Filed Under: Reviews, Yelp

The client care team is awesome

December 26, 2017 by AppStar Office

Yelp review 12-26-17

The client care team is awesome.  Very fast and efficient

Filed Under: Reviews, Yelp

Great customer service!!!!

November 25, 2017 by AppStar Office

Yelp Review 11-25-17

I had problems with another company and AppStar was willing and able to get all my situations taken care of.  They always answer the phone and you don’t get lost in a waiting game.  Great customer service!!!!

Filed Under: Reviews, Yelp

They were honest about that

August 29, 2017 by AppStar Office

review 8-29-17

Appstar came out to my business and they were able to assist me but it would not have been in my best interest. They were honest about that, when my volume increases I will be calling them back.

Filed Under: Reviews, Yelp

Fantastic customer service

August 26, 2017 by AppStar Office

review 8-26-17

fantastic customer service. highly recommend!

Filed Under: General, Reviews, Yelp

App Star was great

August 4, 2017 by AppStar Office

review 8-4-17

App Star was great with technical issues with me receiving my money.

Filed Under: General, Reviews, Yelp

This is the best credit card processing company for your business!

May 25, 2017 by AppStar Office

This is the best credit card processing company for your business!  Appstar Financial is committed to Customer Service and will assist you in any way possible, anytime of the day.  You can email or call them anytime and a dedicated associate is always there for you! I will never go to anyone other company because…

Filed Under: General, Reviews, Yelp

They Take Care of Their Customers

April 27, 2017 by AppStar Office

4-27-2017 Yelp Review

I had to come back here again and say a couple more things about AppStar Financial.  They take care of their customers.  Just today, I got a call from another merchandise company trying to steal me away.  I won’t do it!  I tell people in business all the time about signing up with AppStar, mainly…

Filed Under: General, Reviews, Yelp

AppStar Financial Is an Excellent Company to Work with

April 6, 2017 by AppStar Office

AppStar Financial is an excellent company to work with.  There customer service is superb and the follow up is excellent. I would recommend this company to all because they are a company of integrity.

Filed Under: General, Reviews, Yelp

I Have Had Great Professional Help

March 9, 2017 by AppStar

I have been in business for years and have had my share of Credit merchant companies. Since I switched to the people at Appstar I have had great professional help. If I have an issue its usually from something I or my employee’s have done. Just a simple phone call and they get the right…

Filed Under: General, Reviews, Yelp

AppStar Actually Cares, I’m Happier Already

February 8, 2017 by AppStar

1 the most important of al is: Appstar 1st and foremost actually have a more than few telephone numbers you can call to speak to someone…. 1a, your local sales rep 1b, your sales agents manager 1c, general customer service & 1d, tech support. 2: not just because she was a close friend nor because…

Filed Under: General, Reviews, Yelp

Thank You Appstar And The Underwriting Team

February 3, 2017 by AppStar

I really don’t understand anybody that would put a negative review about a company that has had my family’s business for years. They go above and beyond to make sure if something new comes out we get it. the most attractive thing about the company is the family atmosphere. all my contacts are very friendly…

Filed Under: General, Reviews, Yelp

Thank You AppStar for Taking Care of Me

January 26, 2017 by AppStar

I have had a little bit of trouble but I have had some great help from Alan and Bob! Thank you Appstar for taking care of me.

Filed Under: General, Reviews, Yelp

Great Service. Great Company

January 21, 2017 by AppStar

Great service. Great company. Any little problem I’ve had in the past 2 years or so, has been resolved right away! Honestly, my problems were little to none!  They have saved me a nice peace of change on fees. I am very pleased and highly recommend their service!

Filed Under: General, Reviews, Yelp

Had A Great Experience With Their Customer Service

January 14, 2017 by AppStar

I have been with AppStar for 4 months and have had a great experience with their customer service department. Service has been very reliable so I’ve had little reason to contact customer service but when I did, they responded quickly and even fixed issues I didn’t know I had. Robert was especially helpful in going…

Filed Under: General, Reviews, Yelp

I Appreciate The Extra Effort

January 11, 2017 by AppStar

Bob Barton does an excellent job working through any issues you may have. I appreciate the extra effort in getting things done quickly.

Filed Under: General, Reviews, Yelp

They are The Best

January 9, 2017 by AppStar

Jesse does a really good job helping and explaning there process. We have had them for many many years and they are the best rate out there with no issues at all.

Filed Under: General, Reviews, Yelp

We are Very Well Please With App Star

January 4, 2017 by AppStar

Our company has been with App Star Financial for 5 year plus. We had been satisfied will the service. App Star has help our company met the 2017 equipment up grade for the chip reading. We are very well please with App Star. It is also very nice to speak with App Star’s team members…

Filed Under: General, Reviews, Uncategorized, Yelp

This Company is Very Good

December 22, 2016 by AppStar

This company is very good- No worries with this company they are honest and always willing to help you

Filed Under: General, Reviews, Uncategorized, Yelp

Appstar was in Itself is Very Professional

December 16, 2016 by AppStar

It was great working with Alan Bradshaw.  He made the process I was going through extremely easy and his instruction were spot on. Thank you, Alan.   Appstar was in itself is very professional. I do have one beware of, do not lease your equipment, if you do, please make sure there is a reasonable…

Filed Under: General, Reviews, Yelp

It’s Very Good

December 16, 2016 by AppStar

I’m order Appstar processor it’s Very good and whenever I call that stuff will help me and friend stuff

Filed Under: General, Reviews, Yelp

Great Customer Service

December 13, 2016 by AppStar

Great service, I’ll ben working with them for  a few years great costumer service….

Filed Under: General, Reviews, Uncategorized, Yelp

Appstar is a Fantastic Company to Work With

December 9, 2016 by AppStar

Appstar is a fantastic company to work with. That are helpful and always available to you. By no means thieves like Elavon. Highly suggest to anyone to switch to appstar and see what it’s like to have a company working for you not just some company trying to take your $

Filed Under: General, Reviews, Uncategorized, Yelp

Best Decision I could Ever Make for My Company

December 9, 2016 by AppStar

Best decision I could ever make for my company. I have never had any issues and Was welcomed by Rocio! I recommend To every business new or old.

Filed Under: General, Reviews, Yelp

Fabulous Support and Help

December 9, 2016 by AppStar

Fabulous support and help from Alan Bradshaw  I had several major problems over the past two weeks and called Alan     He worked miracles   He took his time to research all of my problems to come up to help me out immensely !!   He was great   a true professional in customer…

Filed Under: General, Reviews, Uncategorized, Yelp

I Would Recommend Appstar Services to All

December 6, 2016 by AppStar

I have been dealing with Allen at appstar for approximately 2 and a half years…and any issues I’ve had ..get addressed immediately.  I would recommend Appstar services to all. Especially if Allen can assist you.     BILL KING  PUFFINS SMOKE SHOP

Filed Under: General, Reviews, Yelp

This Was My First Experience Working with AppStar

December 2, 2016 by AppStar

This was my first experience working with AppStar. I joined a company who had been using them for years and was given the task to contact them about our service. Alan was service rep I talked to and he was extremely helpful and more than willing to answer all the questions I had. I anticipate…

Filed Under: General, Reviews, Yelp

Their Customer Service Has Always been Responsive and Effective

November 29, 2016 by AppStar

Alan Bradshaw has been great to work with on the business side.  Their customer service has always been responsive and effective at solving issues that arise – and they always do, regardless of the processor.

Filed Under: General, Reviews, Yelp

AppStar Have Always Helped Me Get out of The Mess

November 18, 2016 by AppStar

I’ve been going back and forward with credit card processors and AppStar have always helped me get out of the mess I always get myself into! Their representative, Armando has been there every time I needed him. Long story short, I thought I could save money by switching but that wasn’t the case! I’ve got…

Filed Under: General, Reviews, Yelp

AppStar Helped Me Get Out of a Bad Situation

November 16, 2016 by Karen Leibowitz

AppStar helped me get out of a bad situation and has really helped turn my business around. Alan Bradshaw has always been just a phone call away if I had questions and always helped me right away. I never felt like I was on the “bottom of the pile”.

Filed Under: Reviews, Yelp

Low Rates and Customer Service Is Very Quick

November 15, 2016 by Karen Leibowitz

Quick service…my credit card machine was ready to use and programmed when I received it. Low rates and customer service is very quick! Didn’t have to wait to get thru to a rep! Highly recommended!

Filed Under: Reviews, Yelp

I Highly Recommend Appstar to Any Business

October 14, 2016 by Karen Leibowitz

Ive been dealing with Rocio R. for quite a while now and the reason I choose to only deal with her because she ALWAYS gets what Southside Tire & Rims. needs done! No exceptions, she’s really good at what she does and really friendly. I cannot complaint about AppStar at all. Have not had any…

Filed Under: Reviews, Yelp

Helpline Center of the Agency Is Always There for Helping the Customers

September 22, 2016 by Karen Leibowitz

Appstar Financial is one of these online agencies that can help you to transact money in various modern ways. This financial agency is designed in an easy to handle manner and users can go through the systems by simple clicks as well. The reputation of this agency is very good across the world according to…

Filed Under: Reviews, Yelp

Appstar Is a Great Company Providing Credit Card Services

September 15, 2016 by Karen Leibowitz

Appstar is a great company providing credit card services for my business. They’ve worked with my business supplying new up to date equipment and great services. I am a new business and needed every break providing credit card services for my customers. Romando was very helpful assisting me with the needs for my business. He…

Filed Under: Reviews, Yelp

I Have Used Appstar for Several Years and Had No Problems

June 9, 2016 by Karen Leibowitz

I have used Appstar for several years and had no problems with the service provided or the customer service given when necessary. Bob Barton has been a pleasure to work with. He has always answered my questions concerning our credit card transactions at my dental office.I will give them a 4 out of 5 stars….

Filed Under: Reviews, Yelp

I Am Extremely Happy with Appstar

September 22, 2015 by Karen Leibowitz

First of all I will say that the term “it’s in the contract” has never even come up. Every time I have called I talk to a real person… THE SAME ONE EVERY TIME ACTUALLY….I know completely unheard of. Not only do I talk to the same person every time but I have never been…

Filed Under: Reviews, Yelp

I Am Very Happy With the Rates and Fees

August 27, 2015 by Karen Leibowitz

I have been using App Star for the past 2 months, and I have been very satisfied with their services . The customer service and courtesy of all the people I have spoken with have exceeded my past experiences with other merchant service companies. I had an issue arise the other day and it was…

Filed Under: Reviews, Yelp

Appstars Rates Are Very Competitive

March 19, 2015 by Karen Leibowitz

Appstar has been there for me since I started my business 5 years ago.  As a new business owner, I had so many questions and hesitations on the credit card acceptance process.  They have literally held my hand every step and every year since then.  I am a multi-merchant user with 11 merchants at the…

Filed Under: Reviews, Yelp

Great Customer Service

February 28, 2015 by Karen Leibowitz

I have had the pleasure of doing business with appstar for over 4 years and my in house rep is Ignacio Ramos. Any thing I ever need he is always there and gives me great customer service. I own a beauty salon and me and my girls love him, he goes above and beyond expectations…

Filed Under: Reviews, Yelp

Very Helpful and Personable

February 26, 2015 by Karen Leibowitz

Very helpful and personable.

Filed Under: Reviews, Yelp

It Has Turned Out Everything the Reps Said Was True

February 20, 2015 by Karen Leibowitz

Gerry E. My business has been with AppStar for about 11 months, I was a little afraid to change credit card companies, because you know what happens the reps tell you anything to get your business. As it has turned out everything the reps said was true. The machine is faster and easier to use….

Filed Under: Reviews, Yelp

I Saved About $80 Over My Last Plan

October 24, 2013 by Karen Leibowitz

I switched over last month.  The sales rep they sent out was really sweet, but honestly, didn’t know the product well enough.  I was a little skeptical at first, but after speaking to her manager, it definitely seemed like they offered a better rate than my previous plan. So, I got my first bill today…

Filed Under: Reviews, Yelp

Overall I Was Pleased with the Experience

October 23, 2013 by Karen Leibowitz

We use an Appstar terminal at my work. Recently, we had an issue with the receipts printing weird. After pressing a button requesting assistance, a customer service rep called me a couple minutes later and was really friendly. The issue was resolved quickly, and overall I was pleased with the experience.

Filed Under: Reviews, Yelp

Machine Works Great

October 22, 2013 by Karen Leibowitz

I signed up for Appstar in March.  Machine works great and rates are lower than what I had before.  No complaints so far.

Filed Under: Reviews, Yelp

About

Founded in 2002, AppStar Financial provides an array of transaction processing services, including credit, debit, EBT, check and gift cards to small to medium-sized retail, home, and internet merchants.

 

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